In the United States, the Caya® diaphragm requires a prescription from either a healthcare provider* or a Telehealth professional, unless it is dispensed directly to you by your local provider at your appointment.
* Physicians, nurse practitioners, and certified midwives can write prescriptions.
There are Two Ways to Get a Prescription
Your Local Healthcare Provider
Your healthcare provider can dispense Caya to you or write you a prescription. You can take the prescription to the pharmacy of your choice or send to a Mail Order Pharmacy.
Since not all providers are aware of Caya, you may want to print the Physician Information Card to give to them during your visit.
A Telehealth Provider
Meet with a provider online from the convenience of your home and receive a prescription for the Caya diaphragm.
Have your telehealth Provider send your prescription to a Mail Order Pharmacy to have your Caya delivered directly to your door or pick it up at the pharmacy of your choice.
How to Get Caya From Your Provider
You can get Caya from your provider at your appointment or get a prescription.
Get Caya at Your Appointment
Your healthcare provider can dispense Caya to you at your appointment.
They can also ensure it fits and teach you to insert Caya before you take it home.
You (or your provider) may prefer you get Caya with a prescription. If so, you can fill that prescription either by Mail Order or at your local pharmacy. See below for details.
Get A Prescription to Fulfill via Mail order
There are two Mail Order Pharmacies that always stock Caya and are ready to receive, fill, and ship your Caya to your preferred address. Download and print the order form from either American Mail Order Pharmacy or Health Warehouse Mail Order to get started.
Get A Prescription to Fulfill via Local Pharmacy
Most pharmacies can fill your prescription for Caya. A list of pharmacies that offer Caya can be found here. If the pharmacist says the Caya is unavailable, please give them the reimbursement number to look it up: 63704-0020-01. If you are still having trouble, we can help; contact our team.
What if your provider
doesn’t know about Caya?
If your provider is unaware of Caya, direct them to the provider page on our website during your appointment. You may download and print this Physician Information Sheet to take to your appointment. Or contact us and we’ll help.
What if you don’t have
a healthcare provider?
You can get Caya via Telehealth. Or, call us at 1-800-850-1657 or chat with our customer service representatives. We can give you a list of providers in your area who are familiar with Caya.
